FAQs

Got questions? You’re in the right place. If you’re just getting started or need a quick answer, you’ll likely find it here. And if not, you can always get in touch.

Delivery

Can timelines adapt if scope changes?

Yes, but changes need to be explicit. We reassess scope, priorities, and delivery dates whenever major requirements move.

Process

How do projects usually start?

Most projects start with a short discovery phase so scope, timelines, and dependencies are explicit before design or build work begins.

Do you need all content before work begins?

No. We usually need enough content to model realistic page structure first, then the remaining content can be phased in during design and build.

Support

Do you offer support after launch?

Yes. Support can cover content updates, iterative improvements, and maintenance work after the initial release.

Will editors get CMS training?

Yes. We usually document the editing workflow and walk editors through the key publishing tasks before handover.